Terms and Conditions

Effective Date: June 1, 2023

These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with psngr.co website and Psngr mobile application (the "Service") operated by Psngr BV ("us", "we", or "our").

Please read these Terms and Conditions carefully before using our website and Psngr mobile application (the "Service").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Unless otherwise explicitely mentioned, prices published are depicted in one of these major currencies: USD $ (United States Dollar), EUR € (Euro), and GBP £ (British Pound Sterling).

Subscriptions, Billing and Cancellation

Auto-renewable Subscriptions

All of the subscription plans offered by our service ("Subscription(s)") are billed in advance on a recurring and periodic basis ("Billing Cycle"). At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it. Should automatic billing fail to occur for any reason, your premium subscription will expire immediately and you will lose access to the premium features provided by your subscription.

Billing Cycle

The subscription fee will be charged to your Payment Method on the specific payment date indicated on the "Account" page. The length of your billing cycle will depend on the type of subscription that you choose when you purchased the subscription. In some cases your payment date may change, for example if your Payment Method has not successfully settled, when you change your subscription plan or if your paid membership began on a day not contained in a given month. Visit the psngr.co website and select "Manage Plan" from the dropdown menu on the top right in order to see your next payment date. If you signed up for Psngr via Apple In-App purchase (from within Psngr iOS app), you can find the billing information about your Psngr subscription by visiting your Apple ID Subscriptions within iOS Settings.

Payment Methods

To purchase a Psngr premium subscription or products you must provide one or more Payment Methods. You authorize us to charge the primary Payment Method associated to your account for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, your subscription will be automatically cancelled and your account will revert back to free. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.

Updating your Payment Methods. You can update your Payment Methods by going to the "Billing" section of your account on psngr.co. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).

Cancellation

You can cancel your Psngr subscription at any time, and you will continue to have access to Psngr premium features through the end of your billing period. Payments are non-refundable and we do not provide refunds or credits for any partial membership periods. To cancel, login to your account on psngr.co and select "Manage Plan" under the dropdown menu located on the top right corner of the screen. If you cancel your subscription, your account will automatically revert back to free at the end of your current billing period. If you purchased your subscription via Apple In-App purchase (within Psngr iOS app) and wish to cancel your Psngr subscription, you must do so by visiting your Apple ID account within iOS Settings.

Product Order Terms

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Free shipping

Orders placed with our free shipping service are dispatched by Unregistered International Post and have no tracking number. By choosing our free shipping service you accept the risk of non-delivery or loss of your order during shipping. We do not refund free-shipping orders once shipped.

Premium shipping

Orders placed with our premium shipping service are dispatched by Registered International Post and have track & trace information, as well as insurance. Psngr cannot guarantee delivery even with premium shipping option. However, in the event of non-delivery of a premium-shipping order, Psngr will refund the full order amount.

Orders placed on Saturday / Sunday will be shipped the next business day pending payment approval.

Order cancellation

You may cancel an order while it is in "submitted" or "settled" status only. In order to cancel, send us an email to (support@psngr.co stating your order ID. Orders with status "shipped" cannot be cancelled. You may return the product as per our Returns Policy

By ordering products from us, you accept our Returns Policy.

Product Warranty

Product Warranty shall apply to Products supplied under this Agreement, and Psngr represents and warrants that the Products (i) will be new (when first delivered), (ii) will be free from defects in materials and workmanship, (iii) will be manufactured and delivered in compliance with all applicable Laws, and (iv) will conform in all respects to the Product Specifications. The warranty will apply to each product purchased, beginning at the time of delivery and continuing for the time period of 24 months.

Exclusions from Warranty. (i) Product warranty does not extend to any product delivered by Psngr which has been subjected to misuse, neglect, accident, improper installation or to use in violation of instructions furnished by Psngr. (ii) Product Warranty does not extend to or apply to any unit which has been repaired or altered. (3) THE FOREGOING WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER EXPRESSED OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR USE, OR OTHERWISE.

Changes to the Price and Subscription Plans.

Psngr, in its sole discretion and at any time, may modify the Subscription plans and the prices of the service. Any Subscription price change will become effective at the end of the then-current Billing Cycle.

Psngr BV will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

If you do not wish to accept the price change or change to your subscription plan, you can cancel your subscription before the change takes effect. Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified subscription price.

Refunds

Except when required by law, paid Subscription fees are non-refundable.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, perform, display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Closing Your Account

You or Psngr may terminate the Agreement at any time and for any reason by terminating your Psngr account or giving notice to the other party. We may suspend the Service to you at any time, with or without cause. If we terminate your account without cause, and your account is a paid account, we’ll refund a prorated portion of any prepaid amounts for the Service (including a Monthly Plan). We won’t refund or reimburse you in any other situation, including if your account is suspended or terminated for cause, such as for a breach or violation of the Agreement.

If your account is inactive for 12 or more months, we may terminate your account and you won’t be entitled to a refund for any prepaid amounts. Once your account is terminated, you acknowledge and agree that we may permanently delete your account and all the data associated with it, including your Trips and Reports.

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Psngr BV and its licensors. The Service is protected by copyright, trademark, and other laws of both the Netherlands and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Psngr BV.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Psngr BV.

Psngr BV has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Psngr BV shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation Of Liability

In no event shall Psngr BV, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Psngr BV its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Netherlands, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.